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ING is a global financial services company providing banking, investments, life insurance and retirement services. The bank serves more than 85 million cuctomers in Europe, United States , Canada, Latin America, Asia and Australia. It draws on its experience and expertise, its commitment to excellent service to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.
Capitalising on changing customer preferences and building on the bank's solid business capabilities, ING’s strategic focus is on banking, investments, life insurance and retirement services.
ING Bank wants to provide retail customers with the products they need during their lives to grow savings, manage investments and prepare for retirement with confidence. The successful execution of the strategy is underpinned by continued efficient reallocation of capital through redeploying the capital the bank generates in mature markets to high-growth businesses, or returning it to its shareholders. With this strategy, ING remains focused on creating value for its shareholders and rewarding them with a better total return on investment than the average of the bank's peers in the financial sector over the longer term.
ING conducts business on the basis of clearly defined business principles. In all its activities, the bank carefully weighs the interests of its various stakeholders: customers, shareholders, employees, business partners and society at large. Corporate responsibility is therefore a fundamental part of ING’s strategy: ethical, social and environmental factors play an integral role in its business decisions. |
